Getting Help with NetWitness Platform

Self-Help Resources

There are several options that provide you with help as you need it for installing and using NetWitness:

• See the documentation for all aspects of NetWitness here: https://community.netwitness.com/t5/netwitness-platform/ct-p/netwitness-documentation
• Use the Search and Create a Post fields in NetWitness Community portal to find specific information here: https://community.netwitness.com/t5/netwitness-discussions/bd-p/netwitness-discussions
• See the NetWitness Knowledge Base: https://community.netwitness.com/t5/netwitness-knowledge-base/tkb-p/netwitness-knowledge-base
• See Troubleshooting section in the guides.
• See also NetWitness® Platform Blog Posts.
• If you need further assistance, contact NetWitness Support.

Contact NetWitness Support

If you contact NetWitness Support, you should be at your computer. Be prepared to provide the following information:

• The version number of the NetWitness Platform product or application you are using.
• The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

Feedback on Product Documentation

You can send an email to nwdocsfeedback@netwitness.com to provide feedback on NetWitness Platform documentation.