Getting Help with NetWitness Platform

• Documentation:

  NetWitness Platform  Master Table of Contents

• Location URL:

  https://community.netwitness.com/t5/netwitness-platform-online/tkb-p/netwitness-online-documentation

• Documentation:

  NetWitness Platform Product Documentation

• Location URL:

  https://community.netwitness.com/t5/netwitness-platform-online/tkb-p/netwitness-online-documentation

Self-Help Resources

There are several options that provide you with help as you need it for installing and using NetWitness:

• See the documentation for all aspects of NetWitness here: https://community.netwitness.com/t5/netwitness-platform/ct-p/netwitness-documentation
• Use the Search and Create a Post fields in NetWitness Community portal to find specific information here: https://community.netwitness.com/t5/netwitness-discussions/bd-p/netwitness-discussions
• See the NetWitness Knowledge Base: https://community.netwitness.com/t5/netwitness-knowledge-base/tkb-p/netwitness-knowledge-base
• See Troubleshooting section in the guides.
• See also ^{®< sup> platform blog posts href=https://community.netwitness.com/t5/netwitness-community-blog/bg-p/netwitness-blog target=_blank>NetWitness® Platform Blog Posts.}
• If you need further assistance, contact NetWitness Support.

Contact NetWitness Support

If you contact NetWitness Support, you should be at your computer. Be prepared to provide the following information:

• The version number of the NetWitness Platform product or application you are using.
• The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

• Column 1: NetWitness Education Portal
• Column 2: https://netwitness.sabacloud.com/Saba/Web_spf/NA10P2PRD088/guestapp/home;spf-url=guest%2Fguestlearningcatalog

• Column 1: NetWitness Educational Services Course Catalog
• Column 2: https://community.netwitness.com/t5/netwitness-education-courses/tkb-p/netwitness-training

• Column 1: NetWitness Educational Services Training Schedule
• Column 2: https://community.netwitness.com/t5/netwitness-education-blog/netwitness-instructor-led-training-schedule/ba-p/655826

• Column 1: NetWitness Educational Services Support Contact
• Column 2: education.support@netwitness.com