Troubleshooting Health & Wellness

Issues Common to All Hosts and Services

You may see the wrong statistics in the Health & Wellness interface if:

• Some or all the hosts and services are not provisioned and enabled correctly.
• You have a mixed-version deployment (that is, hosts updated to different NetWitness versions).
• Supporting services are not running.

Issues Identified by Messages in the Interface or Log Files

This section provides troubleshooting information for issues identified by messages NetWitness displayed in the Health & Wellness Interface or included in the Health & Wellness log files.

Issues Not Identified by the User Interface or Logs

This section provides troubleshooting information for issues that are not identified by messages NetWitness displays in the Health & Wellness Interface or includes in the Health & Wellness log files. For example, you may see incorrect statistical information in the Interface.