[UNSUPPORTED] Re-imaging an NetWitness Appliance Remotely via iDRAC

Issue

Re-imaging a NetWitness Appliance Remotely via iDRAC.
How to remotely re-image a NetWitness appliance by utilizing the iDRAC for data transfer.
How do I re-image a NetWitness appliance through the iDRAC?
How do I use a build stick through the iDRAC on a NetWitness appliance?

Resolution

This process may be desired if booting from the DVD image results in the following error message:  ? Drives in slot 0 - 1 are not 147 they are 1001 GB models, installation cannot continue Press enter to reboot

In order to re-image a NetWitness appliance remotely via iDRAC, plug the USB flash drive build stick physically into the appliance and set the virtual devices to detached, which should allow the process to be performed.

Notes

Warning!  This process is officially unsupported by NetWitness.

Internal Comments

UserName:shurtj
5/7/2014 2:59:10 PM - Changed Article Type, Statements, and Title
Changed the article type from informational to how-to and modified the statements accordingly to adhere to Primus best practices. Changed the title to be more descriptive and added note in bold to indicate that this procedure is not supported by RSA.

UserName:shurtj
8/7/2014 5:31:11 PM - Updated Article
Changed audience to be internal.

Salma Sadek -- 4 May 2024
​​​​​​​Requesting archive as version is not longer supported.

Product Details

NetWitness Platform Admin Server
NetWitness Platform Decoder
NetWitness Platform Log Decoder
NetWitness Platform Concentrator
NetWitness Platform Hybrid
NetWitness Platform Broker
NetWitness Platform Series 6 Appliance
Dell iDRAC
INTERNAL ONLY!!!

Approval Reviewer Queue

Technical approval queue