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Error message The kick start file cannot be found when trying to boot from an RSA Security Analytics 10.4.0.0 build stick

Issue

Occasionally, you might hit the error "The kick start file cannot be found" when trying to install from USB build stick for CentOS to rebuild an appliance.

Cause

This issue occurs because the device names move around on boot.

Resolution

In order to resolve the issue, try changing the location of kickstart script to different drives that are listed, such /sdb , /sdc, /sdd...etc.


Product Details

RSA Product Set: Security Analytics
RSA Product/Service Type: Build Stick
RSA Version/Condition: 10.4.0.0
Platform: CentOS

Summary

When trying to image an RSA Security Analytics appliance using the version 10.4.0.0 USB build stick, the error message The kick start file cannot be found is displayed.


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ASOC Approval Group