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RSA NetWitness 11.x Host Showing Unknown in Monitoring Tab
Issue
Host displays unknown under the Monitoring tab in the Health and Wellness and the statistics for the host are not being pushed to the Admin node.Resolution
1. SSH to Admin node.2. Make note of the Admin node's Node ID using the command below:
cat /etc/salt/minion
3. SSH to the host on which there is an issue.
4. Add the Admin node's Node ID user to RabbitMQ along with the user's permissions for the /rsa/system.
rabbitmqctl add_user <Admin node's Node ID> netwitness
rabbitmqctl clear_password <Admin node's Node ID>
rabbitmqctl set_permissions -p /rsa/system <Admin node's Node ID> ".*" ".*" ".*"
5. Restart the collectd and rabbitmq-server service on the host.
rabbitmqctl clear_password <Admin node's Node ID>
rabbitmqctl set_permissions -p /rsa/system <Admin node's Node ID> ".*" ".*" ".*"
systemctl restart rabbitmq-server collectd
Product Details
RSA Product Set: NetWitness PlatformRSA Product/Service Type: RSA NetWitness Platform
RSA Version/Condition: 11.5.2
Platform: CentOS
O/S Version: 7
Summary
Host displays unknown under the Monitoring tab in the Health and Wellness and the statistics for the host are not being pushed to the Admin node
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