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How to install IDRAC firmware updates over command line interface (CLI)

Issue

Some users may encounter issues while trying to update the IDRAC firmware in the UI and this serves as a good alternative. It also may be faster as a general practice.


Resolution

  • Determine which series the NetWitness appliance is. If you do not know, contact NetWitness Support. Once the series is known, please download the corresponding Update Package for Red Hat Linux binary file from the following URL: https://community.rsa.com/docs/DOC-79266
  • SCP the file to the NetWitness host (Not the IDRAC IP address but the NetWitness host itself) with a tool like WinSCP or Filezilla. The location of the package will not matter and in this example, we place it in /tmp.
  • SSH to the host, CD into the directory, and make the file executable with the following command: chmod +x [file name].BIN
  • Run the package with a dot slash as follows: ./[file name].BIN
  • The Release Notes and EULA will be presented which can either be scrolled through or exited with a "q" just like standard Vim commands.
  • The package identifies the current firmware and which firmware it installs which is approved by entering "y".
  • Decimals are printed on the terminal for approximately ten minutes before completing.
  • The update file may then be deleted by running the following command: rm -y [file name].BIN
  • Once complete, the IDRAC firmware can be verified in the UI of the IDRAC.

Internal Comments

Uploading the Windows EXE in the UI takes much longer than putting the binary on the file system. It is also frustrating if a user has to wait up to thirty minutes in the UI and the update fails.


Product Details

IDRAC on NetWitness appliances.


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