How to replace the field replaceable parts used in NetWitness servers

Issue

Need instructions for how to replace the field replaceable parts used in NetWitness servers.

Resolution

The video links below provide directions for replacing the associated field replaceable server components which are used by NetWitness servers.
As most of the components that are listed below require breaking the warranty seal on the server, a waiver can be provided by NetWitness by making a request to NetWitness Support when replacing these components.
Note: The videos provided below are official Dell videos. They are not housed nor controlled by NetWitness. These videos are on Dell’s YouTube channel and are subject to change without warning.


Power Supplies  
Memory  
Internal RAID Controller  


PCI Cards (PERC H830/H840, PCI NIC, PCI Add On.)  
Fans  
Network Daughter Card (Non-PCI)
Hard Drive Replacement

Product Details

RSA Product Set: NetWitness Platform
RSA Product/Service Type:  RSA NetWitness Platform
RSA Version/Condition: 11.6.x and above
Platform: CentOS
O/S Version: 7

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