How to reset a lost or forgotten root password on an RSA NetWitness appliance

Issue

How can I reset the root password on a CentOS-based RSA NetWitness appliance when the password has been lost or forgotten?

Resolution

Follow the steps outlined in the attached PDF document to reset the root password on CentOS-based RSA NetWitness appliances.

Product Details

RSA Product Set: NetWitness Logs & Network, Security Analytics, NetWitness NextGen
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 9.x, 10.x
Platform: CentOS 5, CentOS 6

Approval Reviewer Queue

RSA NetWitness Suite Approval Queue