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How to Update a Case on NetWitness Community

Resolution

1)  Click on 'Sign In' in the main NetWitness Link Portal:   https://community.netwitness.com/

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2) Click on Support > Case Portal > View My Cases:

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3) Click on 'Open' under 'Support Cases | Submitted' to view currently Open cases

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4) Click on the case title you would like to update or comment on:

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6) You will be directed to "Case Details" page:

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7) Scroll down and type your comment:

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8) Press on "Post Your Comment"



Product Details

Customers managing their NetWitness cases online within NetWitness Community.

Summary

This article shows customers how to update or comment on a case within NetWitness community


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