Netwitness Host shows [Errno 14] PYCURL ERROR 22 - The requested URL returned error: 403 Forbidden

Issue

Attempting to install a package using the linux "yum" utility fails with the following error:

[Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 403 Forbidden
 

Cause

The issue can occur when /etc/yum.conf is configured to use a proxy incorrectly.

Resolution

1. SSH to the NetWitness host as root
2. If the proxy is not used for the environment, remove the line contains proxy from /etc/yum.conf.
   If the proxy is used in the environment but the specific repo (e.x. RSASoftware.repo) requires to bypass the proxy, modify the specific repo file by continuing with the steps below.
3. Change the directory:
   
   cd /etc/yum.repos.d
4. vi the affected *.repo file and "proxy=_none_" to the bottom of the file, so it resembles this example:
   
   
   # This file was generated by Chef Infra
# Do NOT modify this file by hand.

[nw-rsa-base]
name=RSA NetWitness (Base)
baseurl=https://nw-node-zero/nwrpmrepo/12.5.0.0/RSA
cost=1000
enabled=1
fastestmirror_enabled=0
gpgcheck=1
sslverify=false
module_hotfixes=1
proxy=_none_
5. Clean the yum repository:
   
   yum clean all
6. Attempt to install your package again:
   
   yum install rsa-nw-logcollector-tools

Product Details

NetWitness Product Set: NetWitness Logs & Network
NetWitness Product/Service Type: All Hosts
NetWitness Version/Condition: 11.x /12.X
Platform: CentOS, AlmaLinux

Summary

When executing yum update, the following error is observed: [Errno 14] PYCURL ERROR 22 - The requested URL returned error: 403 Forbidden

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