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NetWitness Mongo Authentication

Issue


MongoDB authentication fails. 
MongoDB authentication fails with the error message "Unable to fetch password..”
User-added

Resolution

Check the service status for mongod.service, rabbitmq-server.service and rsa-nw-config-server.service. If any of these services are inactive, you must restart the inactive service:

•    For MongoDB service
systemctl restart mongod.service
•    For Rabbitmq service
systemctl restart rabbitmq-server.service
•    For Config server
systemctl restart rsa-nw-config-server.service


Product Details

RSA Product Set: NetWitness Platform
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.x, 12.x
Platform: CentOS 7, AlamaLinux


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