NetWitness Platform Custom Jetty Configuration Causing Failure of Jetty Service

Issue

Jetty Service failure post upgrade with below error:

 

Cause

This issue can occur due to the following reasons:

• Incorrect syntax in the /etc/default/jetty.user  file.
• Missing required JAVA options in the configuration.
• Improper formatting that prevents the configuration from being appended correctly.

Resolution

Please refer to Manage Custom Host Entries to follow the steps mentioned in the “Manage Custom Jetty Configuration” section.

Product Details

NetWitness Product Set: NetWitness Platform
NetWitness Product/Service Type: NetWitness AdminServer
NetWitness Version/Condition: 12.4 or later
Platform: Alma Linux

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