NetWitness Precheck Admin Server (Node-0) Certificates Check

Issue

Service or CA Certificate has expired.
The precheck tool fails with the error message “ certs are expired” if any of the certificates are missing or have an invalid issuer type.

Resolution

If the certificate is already expired, refer to the following links for resolution:

Certificate Rescue

https://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-hosts-and-services-appear-offline-in-ui-due-to/ta-p/677404/redirect_from_archived_page/true

Certificate Re-issue

https://community.netwitness.com/t5/netwitness-platform-online/reissue-certificates/ta-p/669797

If the certificate is about to expire, refer to the following links for resolution.

Certificate Reissue

https://community.netwitness.com/t5/netwitness-platform-online/reissue-certificates/ta-p/669797

Update Root CA (Only if Root CA is about to expire)

https://community.netwitness.com/t5/netwitness-knowledge-base/reissue-root-ca-security-certificates-on-netwitness-11-x/ta-p/677405

If the certificate is missing or invalid, contact NetWitness Customer Support.
https://community.netwitness.com/t5/support-information/how-to-contact-netwitness-support/ta-p/563897

Product Details

NetWitness Product Set: NetWitness Platform
NetWitness Product/Service Type: AdminServer
NetWitness Version/Condition: 12.x
Platform: CentOS 7 / Alma

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