NetWitness Upgrade Precheck - Broken Symlink Probe Throws Error Due to Missing Symlink

Issue

The precheck tool indicates a probe failure due to the error shown below.
"BrokenSymlinkCheckProbe: There are one or more broken symlinks: . Please restore it'.

Sample probe error as below: One or more symlinks broken[ ]

Cause

The presence of the broker symlink may result from manual intervention.

Resolution

Please Restore the missing symlink(s) using the following command:

1: Access the Admin server via SSH and execute the following command:

2: Re-run the Precheck tool to verify the symlink status.

Internal Comments

Pradeep GM - 17 Feb 2024
Created article.

Pradeep GM - 01 Mar 2024
Corrected the cause and title.

Pradeep GM - 01 Mar 2024
Corrected the Title, Issue, Cause and Resolution. 

Pradeep GM - 23rd May 2024
Updated OS information i.e AlmaLinux

Product Details

Netwitness Product Set: NetWitness Platform
Netwitness Product/Service Type: Node-Zero (Admin Server)
Netwitness Version/Condition: 12.0 or later
Platform: CentOS/AlmaLinux

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