Netwitness Warehouse Connector stream does not start after service password change

Issue

Warehouse Connector stream does not start after service password change

When trying to use the Explorer view to change the Warehouse Connector Stream source password under /warehouseconnector/sources/{IP Address}:56002/config -> Password, receive following error.
 

Cause

All the account service passwords are changed on a regular basis and as a result of this change, it caused the Streams to fail on startup.

Resolution

The resolution to this problem is to perform the following:

1. Navigate to Warehouse Connector -> Explore view through the UI.
2. Go to the warehouseconnector node and then to the sources node. 
3. Right click on the source node, 10.118.130.123:50002 in this example, and click on Properties.
4. Select 'setPass' from the drop down property list, supply the password parameter with the password.
5. Click Send.

Product Details

RSA Product Set: Netwitness 
RSA Product/Service Type: Warehouse Connector
RSA Version/Condition: 11.x, 12.x

Approval Reviewer Queue

Technical approval queue