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Power Supply Reporting Failure alarm on IDRAC dashboard in RSA Security Analytics

Issue

  • Power Supply is reporting failure on the IDRAC7 dashboard, however, the power supply itself is good and cables and Leds are all ok.
  • After replacing the power supply with a new one will report the same error.


Cause

Firmware bug.


Resolution

  1. Clear the logs stats.
    User-added
  2. Reset the IDRAC from the lifecycleamangement console.
    User-added


Note: Reset the IDRAC will restore the default configuration and it must be configured again 
http://www.dell.com/support/article/uk/en/ukbsdt1/SLN285628/resetting-idrac7-to-default-settings?lang=EN


Internal Comments

This is not related to any version or SA or NetWitness is on the iDRAC so is not for any particular version. 
The original title said " in RSA Security Analytics 10.5.2.0" so I have removed it.

Product Details

RSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Server
RSA Version/Condition: Any
Platform: CentOS
O/S Version: any

Approval Reviewer Queue

RSA NetWitness Suite Approval Queue