Replacing RSA NetWitness Server Components

Issue

Need instructions for how to replace the field replaceable parts used in RSA NetWitness servers.

Resolution

All videos below are external to RSA. The links go to YouTube where the Dell official videos are stored. The videos provide direction for replacing the associated field replaceable server components.

As some of the components that are listed below require breaking the warranty seal on the server, a waiver can be provided by RSA for replacement of these components.

Power Supplies

Memory

Internal RAID Controller (H730/H740)

PCI Cards (PERC H830/H840, PCI NIC, PCI Add On.)

Fans

Network Daughter Card (Non-PCI)

Product Details

RSA Product Set: NetWitness Platform
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.x
Platform: CentOS 7

Summary

This article contains videos showing how to replace certain components on the Dell servers used by RSA NetWitness.

Approval Reviewer Queue

RSA NetWitness Suite Approval Queue