Replacing RSA NetWitness Server Components

Issue

Need instructions for how to replace the field replaceable parts used in RSA NetWitness servers.

Resolution

All videos below are external to RSA. The links go to YouTube where the Dell official videos are stored. The videos provide direction for replacing the associated field replaceable server components.

As some of the components that are listed below require breaking the warranty seal on the server, a waiver can be provided by RSA for replacement of these components.

Power Supplies

Column 1:
Column 2:
- R630/R730 (series 5): Dell PowerEdge 13G Rack Servers: Remove Hot Swappable Power Supplies
- R640/R740 (series 6): DellEMC PowerEdge R340: Remove/Install Power Supply

Memory

Column 1:
Column 2:
- R630/R730 (series 5): Dell PowerEdge 13G Rack Servers: Remove & Install Memory
- R640/R740 (series 6): Dell EMC PowerEdge 14th Generation Racks: Remove/Install System Memory

Internal RAID Controller (H730/H740)

Column 1:
Column 2:
- R630 (series 5 core): Dell PowerEdge R630: Remove & Install Storage Controller
- R730 (series 5 hybrid): N/A
- R640 (series 6 core): Dell EMC PowerEdge R640: Remove/Install Integrated Storage Controller
- R740 (series 6 hybrid): DellEMC PowerEdge R740XD2: Remove/Install Internal PERC

PCI Cards (PERC H830/H840, PCI NIC, PCI Add On.)

Column 1:
Column 2:
- R630/R730 (series 5): Dell PowerEdge 13G Rack Servers: Install PCI Riser & PCI Card
- R640 (series 6 core): Dell EMC PowerEdge R640: Remove/Install PCI Card
- R740 (series 6 hybrid): Dell EMC PowerEdge R740: Remove/Install PCI Card

Fans

Column 1:
Column 2:
- R630 (series 5 core): Dell PowerEdge R630: Remove & Install Fans
- R730 (series 5 hybrid): Dell PowerEdge 13G Rack Servers: Remove Fan & Fan Assembly
- R640 (series 6 core): Dell EMC PowerEdge R640: Remove/Install Fan
- R740 (series 6 hybrid): Dell EMC PowerEdge R740: Remove/Install Fan Assembly

Network Daughter Card (Non-PCI)

Column 1:
Column 2:
- R630 (series 5 core): Dell PowerEdge R630: Remove & Install Network Daughter Card
- R730 (series 5 hybrid): Dell PowerEdge R730: Remove & Install Network Daughter Card
- R640 (series 6 core): Dell EMC PowerEdge R640: Remove/Install Network Daughter Card
- R740 (series 6 hybrid): Dell EMC PowerEdge R740: Remove/Install Network Daughter Card

Product Details

RSA Product Set: NetWitness Platform
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.x
Platform: CentOS 7

Summary

This article contains videos showing how to replace certain components on the Dell servers used by RSA NetWitness.

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