RSA Security Analytics Host shows [Errno 14] PYCURL ERROR 22 - The requested URL returned error: 403 Forbidden

Issue

Running yum update from a host's SSH session returns the below error:

[Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 403 Forbidden

Cause

The issue can occur when /etc/yum.conf is configured to use a proxy incorrectly.

Resolution

1. SSH to the Security Analytics host as root
2. If the proxy is not used for the environment, remove the line contains proxy from /etc/yum.conf.
   If the proxy is used in the environment but the specific repo (e.x. RSASoftware.repo) requires to bypass the proxy, modify the specific repo file by continuing with the steps below.
    
3. Change the directory.
   cd /etc/yum.repos.d
    
4. vi the affected *.repo file and to the bottom of the file, add the below parameter and save it.
   proxy=_none_
    
5. Clean the yum repository.yum clean all 
    
6. Check for any update and run an update.
   yum check-update
   yum update

Product Details

RSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics UI
RSA Version/Condition: 10.x
Platform: CentOS
Version: EL6

Summary

When executing yum update, the following error is observed: [Errno 14] PYCURL ERROR 22 - The requested URL returned error: 403 Forbidden

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