What are the RSA NetWitness DAC Disk Firmware details

Issue

What information is there available for the DAC disk firmware updates?

Customer wants to know if a DAC disk firmware update is available for their DAC disks?

Workaround

Additional details about the available DAC disk firmware updates are shown in the below table.

Column 1: New Firmware Version
Column 2: Disk Description
Column 3: Capacity
Column 4: Disk Model
Column 5: Firmware File
Column 6: Firmware Date
Column 7: Comment

Column 1: BS1B
Column 2: Seagate Muskie 6Gb NL SAS
Column 3: 2TB
Column 4: Seagate ST320004 CLAR2000
Column 5: 453-005-151_A01.lod
Column 6: 5/11/2013
Column 7: Upgrade for BA18

Column 1: C188
Column 2: Hitachi Ralston Peak 6Gb SAS
Column 3: 200GB
Column 4: HITACHI HUSSL402 CLAR2000
Column 5: 453-005-198_A02.bin
Column 6: 5/11/2013
Column 7: KNOWN ISSUE : If upgrading from f/w C165 to C188, two downloads of C188 are required to successfully update the firmware. This issue is fixed in C200 code

Column 1: C188
Column 2: Hitachi Ralston Peak 6Gb SAS
Column 3: 200GB
Column 4: HITACHI HUSSL402 CLAR2000
Column 5: 453-005-842_A01.bin
Column 6: 5/11/2013
Column 7: KNOWN ISSUE : If upgrading from f/w C165 to C188, two downloads of C188 are required to successfully update the firmware. This issue is fixed in C200 code

Column 1: C29C
Column 2: Hitachi SunsetCove Plus 12Gb SAS SATA
Column 3: 200GB
Column 4: HITACHI HUSMH842 CLAR2000
Column 5: 453-009-995_E01.bin
Column 6: 11/11/2015
Column 7:

Column 1: C442
Column 2: Hitachi Mars-K 6Gb NL SAS Voyager
Column 3: 2TB
Column 4: HITACHI HUS72302 CLAR2000
Column 5: 453-005-553_A01.bin
Column 6: 5/11/2013
Column 7:

Column 1: C442
Column 2: Hitachi Mars-K 6Gb NL SAS Voyager
Column 3: 3TB
Column 4: HITACHI HUS72303 CLAR3000
Column 5: 453-005-554_A01.bin
Column 6: 5/11/2013
Column 7:

Column 1: C442
Column 2: Hitachi Mars-K 6Gb NL SAS Viper
Column 3: 2TB
Column 4: HITACHI HUS72302 CLAR2000
Column 5: 453-005-555_S05.bin
Column 6: 5/11/2013
Column 7: Known upgrade for C1D6

Column 1: C442
Column 2: Hitachi Mars-K 6Gb NL SAS Viper
Column 3: 3TB
Column 4: HITACHI HUS72303 CLAR3000
Column 5: 453-005-556_S05.bin
Column 6: 5/11/2013
Column 7:

Column 1: GS1F
Column 2: Seagate Megalodon 6Gb SAS Viper
Column 3: 3TB
Column 4: Seagate ST3000NX CLAR3000
Column 5: 453-007-566_E04.lod
Column 6:
Column 7: Upgrade for GS18

Column 1: GS1F
Column 2: Seagate Megalodon 6Gb SAS Viper
Column 3: 2TB
Column 4: Seagate ST2000NX CLAR2000
Column 5: 453-007-567_E04.lod
Column 6:
Column 7: Upgrade for GS18

Column 1: GS20
Column 2: Seagate Megalodon 6Gb SAS Viper
Column 3: 4TB
Column 4: Seagate ST4000NX CLAR4000
Column 5: 453-007-565_E05.lod
Column 6: 5/05/2017
Column 7: Upgrade for GS18, SACE-8428 mentions GS20 replaces GS1F

Column 1: GS20
Column 2: Seagate Megalodon 6Gb SAS Voyager
Column 3: 3TB
Column 4: Seagate ST3000NX CLAR3000
Column 5: 453-007-569_E05.lod
Column 6: 5/05/2017
Column 7: Upgrade for GS18, SACE-8428 mentions GS20 replaces GS1F

Column 1: GS20
Column 2: Seagate Megalodon 6Gb SAS Voyager
Column 3: 4TB
Column 4: Seagate ST4000NX CLAR4000 GS18
Column 5: 453-007-568_E05.lod
Column 6: 5/05/2017
Column 7: Upgrade for GS18, SACE-8428 mentions GS20 replaces GS1F

Column 1: YS1D
Column 2: Seagate Mantaray 6Gb SAS Viper
Column 3: 3TB
Column 4: Seagate ST330006 CLAR3000
Column 5: 453-005-844_E03.lod
Column 6: 11/24/2015
Column 7: Upgrade for YS1A

Column 1: YS1D
Column 2: Seagate Mantaray 6Gb SAS Voyager
Column 3: 3TB
Column 4: Seagate ST330006 CLAR3000
Column 5: 453-005-845_E03.lod
Column 6: 11/24/2015
Column 7: Upgrade for YS1A

Resolution

To show what firmware versions are available on a NetWitness appliance, run the following command:

 [root@NW NwDiskFw]# grep fw /opt/rsa/saTools/NwDiskFw/fwUpdateInfo.txt |cut -d: -f2 |sort -u
 
 'BS1B'
 
 'C188'
 
 'C29C'
 
 'C442'
 
 'GS1F'
 
 'GS20'
 
 'YS1D'

Note: The rsa-sa-tools rpm must be installed for the above command to work.

Running the /opt/rsa/saTools/NwDiskFw/nwUpdateDiskFw.py script will show if a DAC disk firmware update is available. You can then select to not upgrade at this point.
Below are some example outputs when running the nwUpdateDiskFw.py script.

 [root@NWCONC NwDiskFw]# ./nwUpdateDiskFw.py
 
Following updates available:
 
Location FW File
 
-------- ---- -------------------
 
1:031:07 C442 453-005-555_S05.bin
 
1:031:08 C442 453-005-555_S05.bin
 
1:031:09 C442 453-005-555_S05.bin
 
1:031:10 C442 453-005-555_S05.bin
 
1:031:11 C442 453-005-555_S05.bin
 
1:031:12 C442 453-005-555_S05.bin
 
1:031:13 C442 453-005-555_S05.bin
 
1:031:14 C442 453-005-555_S05.bin
 
Would you like to apply these updates? [y/n]:
 
[root@NWDEC NwDiskFw]# ./nwUpdateDiskFw.py
 
INFO: No disks requiring FW update found
 
[root@NWVMDEC NwDiskFw]# ./nwUpdateDiskFw.py
 
INFO: No RAID adapters found

Product Details

RSA Product Set: NetWitness Logs & Network
RSA Product/Service Type: Core Appliance
Product Name: DAC hardware
Product Description: DAC disks

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