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Windows Legacy Collector does not work after update to RSA Security Analytics 10.6.1

Issue

Windows Legacy Collection does not work after update to 10.6.1


Cause

- After upgrade from 10.6.0 to 10.6.1 the directory  "C:\NetWitness\ng\logcollector\rabbitmq\mnesia\LogCollection@localhost-Plugins-expand" may be missing on the Windows Legacy Collector server:
User-added

Resolution

- Uninstall the current 10.6.1 package from the windows legacy collector.
- Remove the WLC from Netwitness UI.
- Install 10.5.2 windows legacy collector package then install on the top of it 10.6.1 
- Add the WLC to the Netwitness UI and recreate the lockbox password .

Internal Comments

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Product Details

RSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Server
RSA Version/Condition: 10.6.1.0
Platform: CentOS
O/S Version: 6.1

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