Health and Wellness leverages RabbitMQ to be able to collect the actual status of any components of the RSA Netwitness platform. After changing an IP on a component the Health and Wellness keep communicating with the previous IP. To be able to resolve this issue you need to do the following:

Open your browser and log in to the RabbiMQ Management interface: https://IP_of_your_head_unit:15671

Log in using the deploy_admin account 

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When logged in, go to the Admin Tab

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And in the Admin Tab, Select the Federation Upstreams on the right 

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Identify the wrong upstream and take note of the virtual host, URI, Expires and the Name of this upstream

Create a new upstream and enter the right information for the URI, with the new IP, the Name, the Virtual Host and the Expires:

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When adding this new upstream, it will match the upstream name and automatically replace the one with the wrong information.

And now the device is in a ready state and the health status changed from RED to GREEN

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